Terms and Conditions of Use

Last updated: Thu 21 May 2026

These Terms and Conditions of Use (“Terms”) govern your access to and use of the mobile application Shift2Cal: PDF a Calendar (the “App”), provided by LOUD srl (“LOUD”, “we”, “us”, or “our”).

By installing, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the App.

1. Who We Are

The App is developed and operated by:

LOUD srl
Via Vittorio Emanuele II, 1
25122 Brescia (BS), Italy
VAT / Company ID: IT03902100985
Email: hello@shift2cal.com

2. Scope of the App

The App is designed to help users:

The App is currently available for iOS and Android, and may be made available in other territories and languages over time.

The App is intended for both personal and professional use. It may be used by individual workers as well as in business contexts (for example, employees of restaurants, hospitals, shops, etc.), but always under these Terms.

3. Eligibility

By using the App, you represent and warrant that:

If you use the App on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, references to “you” and “your” shall also refer to that entity.

4. Account Registration and Security

To use certain features of the App, you may need to create an account or log in via:

You agree to:

We reserve the right to suspend or terminate your account if we reasonably believe that the information you provided is inaccurate, incomplete, or that your use of the App violates these Terms or applicable law.

5. Licence to Use the App

Subject to your compliance with these Terms, LOUD grants you a limited, non-exclusive, non-transferable, revocable licence to:

You may not:

All rights not expressly granted to you under these Terms are reserved by LOUD and its licensors.

6. User Content and Shift Data

6.1. User content

When you use the App, you may upload or provide content, including but not limited to:

All such content is considered “User Content”.

You remain the owner of your User Content. However, by using the App, you grant LOUD a worldwide, non-exclusive, royalty-free, sublicensable licence to:

We will not sell your User Content or share it externally for third-party marketing purposes.

6.2. Calendar access and events

To create events in your calendar, the App may request access to your calendar system (e.g. Google Calendar, iOS Calendar, Outlook). Where available, we request write-only access or the minimal necessary permissions.

You understand and agree that:

You are solely responsible for verifying the correctness of all events created in your calendar and for checking any changes before relying on them.

7. Prohibited Uses

You agree not to:

  1. Use the App in any way that violates any applicable law or regulation;
  2. Use the App to upload, store, or share any content that is unlawful, harmful, defamatory, obscene, abusive, discriminatory, or otherwise objectionable;
  3. Attempt to gain unauthorised access to the App, other user accounts, or our systems;
  4. Use any automated means (including bots, scripts, or crawlers) to access or interact with the App, except where explicitly allowed by us;
  5. Interfere with or disrupt the security, integrity, or performance of the App;
  6. Use the App for the purpose of building a competing product or service, or for reverse engineering our services or models.

We may investigate and take any appropriate action, including suspension or termination of your account, if we reasonably suspect that you have violated these prohibited uses.

8. Third-Party Services

The App integrates or interoperates with third-party services, including but not limited to:

Your use of those services is governed by the terms, conditions and privacy policies of those third parties. We are not responsible for the content, security, or practices of third-party services.

Any interaction between you and third-party services (including data shared from or to those services) is solely between you and the relevant third party.

9. Beta Status and Changes to the App

The App is currently in a beta or early-stage phase of development. This means that:

You understand and agree that:

We are not liable for any consequences resulting from errors, inaccuracies or omissions in the shift events generated by the App or written into your calendar (see also section 13).

10. Fees, Subscriptions and Payments

The App is free to download and install from the Apple App Store and Google Play. The core functionalities described in section 2 can be used without any payment.

In addition to the free version, the App offers optional paid features and subscriptions (for example, premium plans that unlock additional functionalities, higher usage limits, or advanced features). Subscribing to a paid plan is always optional and is not required to access the core functionalities of the App.

When you purchase or subscribe to a paid plan, you understand and agree that:

10-bis. In-App Purchases, Subscriptions and Refunds via Apple

Where the App offers in-app purchases or subscriptions through the Apple App Store, all payments, billing, renewals, cancellations and refunds are processed and managed exclusively by Apple under the terms of your Apple ID account and the Apple Media Services Terms and Conditions. LOUD srl is not a party to those transactions and does not process or store your payment data.

10-bis.1. Refund requests handled by Apple

If you request a refund for a purchase made on the Apple App Store, the final decision is made by Apple at its sole discretion, in accordance with its policies. To help Apple evaluate your refund request, Apple may ask the App developer (LOUD srl) to provide additional information about how you have used the purchased product (so-called “consumption data”).

10-bis.2. Sharing of consumption data with Apple

If you give us your consent (see section 10-bis.3), when Apple notifies us of a refund request related to your purchase, we may share with Apple a set of pseudonymised information about your account and your use of the App, which may include, by way of example:

This information is shared with Apple only in connection with your refund request and only to help Apple decide whether to grant or decline the refund. We do not use this data for advertising or profiling, and we do not share it with any other third party for this purpose.

10-bis.3. Your consent

Before any consumption data is shared with Apple, the App will ask you for your explicit consent through a dedicated in-app prompt. You can refuse to provide this consent, in which case no consumption data will be sent to Apple; this will not prevent you from submitting a refund request, but Apple may decide the request without the additional information provided by us.

You can withdraw your consent at any time from the App settings. The withdrawal will not affect the lawfulness of any sharing carried out before the withdrawal.

10-bis.4. Our refund recommendation

As part of the consumption data, we may also send Apple our own preference regarding the refund (for example, recommending to grant or decline it). This recommendation is not binding for Apple: the final decision on any refund always rests with Apple.

10-bis.5. No direct refunds from LOUD srl

Because purchases on the Apple App Store are managed by Apple, LOUD srl cannot issue refunds directly for App Store transactions. Any refund request must be submitted to Apple through the standard Apple channels (e.g. reportaproblem.apple.com).

11. Intellectual Property

The App, including but not limited to its design, interface, graphics, source code, algorithms, AI models, text, logos, and trademarks, is owned or licensed by LOUD and is protected by copyright, trademark and other intellectual property laws.

Except as expressly permitted by these Terms, you are not granted any rights in or to the App, and you agree not to copy, reproduce, distribute, or create derivative works from any part of the App without our prior written consent.

Any feedback or suggestions you provide about the App (“Feedback”) may be used by us freely, without any obligation or compensation to you. You hereby assign to us all rights in such Feedback to the fullest extent permitted by law.

12. Disclaimers

To the fullest extent permitted by applicable law, you expressly agree that:

In particular, we do not assume any responsibility for:

You are solely responsible for reviewing and verifying your work schedules and calendar events and for making any necessary corrections.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable law (for example, liability for gross negligence, wilful misconduct, or personal injury caused by negligence).

14. Indemnification

You agree to indemnify, defend and hold harmless LOUD, its directors, employees, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

15. Term and Termination

These Terms remain in effect until terminated by either you or us.

You may terminate these Terms at any time by:

We may suspend or terminate your access to the App (in whole or in part), or your account, at any time and for any reason, including but not limited to:

Upon termination of these Terms, your right to use the App will immediately cease. Sections that by their nature should survive termination (including, without limitation, sections on intellectual property, disclaimers, limitation of liability, indemnification, and governing law) shall continue to apply.

Upon clicking 'Delete Account', your account will be deactivated for a period of 30 calendar days. During this time, you may request to cancel the deletion process. If no request is received within 30 days, the account and all associated data will be permanently removed, and this agreement will be considered terminated.

16. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or with the App shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles.

You agree that the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms or the App shall be the courts of Brescia (Italy), to the extent permitted by applicable law.

17. Changes to These Terms

We may update or modify these Terms from time to time, for example to reflect changes in the App, our business, or applicable laws.

When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide notice within the App or via the relevant app store.

Your continued use of the App after the updated Terms become effective will constitute your acceptance of the changes. If you do not agree to the new Terms, you must stop using the App and delete it from your devices.

18. Contact Us

If you have any questions about these Terms, you can contact us at:

📧 hello@shift2cal.com
📮 LOUD srl – Via Vittorio Emanuele II, 1 – 25122 Brescia (BS), Italy